Retail Forum

Analyse the future challenges of the retail sector
Mission statement
Launched in May 2017 - Aimed at: CEOs, Managing Directors and senior representatives of retail brands.
- Analyse new challenges for member companies operating in the retail sector
- Cover a range of topics about the future of retail including digitalisation and customer experience
By invitation only
Upcoming session
Champions of e-commerce and social media
26 Sep. 2018


Alain Harfouche
General Manager, L’Occitane
L’OCCITANE are thrilled to be a part of the French Chamber of Commerce here in Great Britain. The L’OCCITANE Group are a French company and we pride ourselves on having strong Anglo-French connections to allow us to conduct our business with excellence. The Chamber’s Retail Forum is well organised and their large network of contacts have allowed me as a new GM to London to make some valuable new business connections.


Catherine Palmer
Legal & Administrative Director, Joseph
Beyond the networking opportunities, being a member of the Retail Forum means becoming part of a support group where you can share best practice and ideas and landscape.

past sessions

Retail Forum 1 Year Anniversary Cocktail Party

May. 23RD. 2018

The disposal of old stock

Guest Speakers: Jamie Crummie, co-founder of Too Good To Go, Boriana Guimberteau, Partner, FTPA, Robin Osterley, Chief Executive Officer, Charity Retail Association

Apr. 10TH. 2018

The Future of Retail: Customer Experience (behaviour & knowledge / customer psychology, loyalty...)

Guest Speakers: Catriona Ferris, Consumer Insight Director, Unilever; Gareth Pope, General Manager EMEA, Lululemon, and Megan Higgins, Leader, Customer & Retail Analytics PwC

Jan. 17TH. 2018
All sessions

latest reports

The Future of Retail: HR Management

A new generation of employees are seeking different experiences from their employers than their parents, heard the latest Retail Forum

Nov. 16 TH. 2017
All reports



A Deep Dive into Travel

Exploring a world defined by mobility, with in-depth interviews and analysis: - Andreas Nau, Managing Director Europe, Expedia - Bénédicte Duval, Managing Director UK & IRL,...

Read the last issue

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