Event report

Retail & Consumer Brands Forum: The post-pandemic consumer


Consumer behaviour has evolved throughout the pandemic and lockdowns. E-commerce vs. brick & mortar, online vs. in-store experience, the impact of marketing date, sustainability: our speakers discussed all the key issues retails are facing and how the need to adapt to attract new consumers and retain loyal customers.

Retail & Consumer Brands Forum members had the opportunity to hear insights from:

  • Emmanuelle Noyer, Vice President & General Manager, Estée Lauder & AERIN Beauty UK & Ireland
  • Nicky de Simone, VP Enterprise Marketing & Data and ELC Studios
  • Geoff Skingsley, Chairman, L’Oreal UK & I

This session was hosted by Browne Jacobson and co-chaired by Catherine Palmer, General Counsel, KellyDeli, and Geoff Skingsley. 

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